What is Business Analysis?

Business analysis helps an organization to improve how it conducts its functions and activities in order to reduce overall costs, provide more efficient use of resources, and better support customers. It introduces the notion of process orientation, of concentrating on and rethinking end-to-end activities that create value for customers, while removing unnecessary, non-value added work. The person who carries out this task is called a Business Analyst or BA.  

I can assist you with analyzing and mapping your current business processes and procedures, and finding alternative solutions for improving efficiency!

Please contact me by calling (570) 335-2264 (or send an email to suzanne@aulisio.net ) to discuss your project details.

Business Analysis / Procedure Writing

• Considerable knowledge in the analysis of business processes using established process methodologies, diagramming data and process mapping.

• Experience interfacing and coordinating with all organizational levels, including Senior Management Executives, to gain consensus across all business channels, map current processes and flows, identify gaps, and provide efficient alternatives.
• Successful development and management of the analysis, documentation, implementation, and compliance matrix of business policies, along with both technical and functional business procedures across state-wide locations for multiple departments, including: Claims, Underwriting, Accounting, IT, Administrative, Financial Services, Legal, Auditing, Credit & Collections, Fraud, Quality Assurance, Quality Control, Records Management, and Customer Service.
• Expertise in the documentation of business processes, step-by step technical and user manuals with illustrations, training, and implementation of new processes.
• Development of centralized documentation intranet sites to make policies, procedures, and business flows available to all employees.